we successfully undertook the role of sole Functional Analyst responsible for the management of SNCB's TVM.
During the onset and throughout the duration of the Covid-19 pandemic, we successfully undertook the role of sole Functional Analyst responsible for the management of SNCB's TVM (Tele-Vending-Machines) system.
In this capacity, we effectively handled various aspects, including maintenance, enhancement, and incident resolution.
Notably, we swiftly and efficiently facilitated the takeover process, ensuring seamless knowledge transfer and onboarding within a compressed timeframe of just three weeks.
These accomplishments demonstrate our strong professional competencies and skills in project management, quick learning skills, problem-solving, and adaptability.